Office AdministratorPosition OverviewWe are seeking a highly detail-oriented and organized Office Administrator to support daily financial and administrative operations. This role requires strong multitasking abilities, accuracy in data handling, and proficiency in Microsoft Excel. The ideal candidate will be dependable, responsive, and capable of managing multiple priorities simultaneously in a fast-paced environment.Key Responsibilities
Reconcile prepaid customer balances across 14 locations
Apply prepaid balances and process prepaid refunds
Investigate and submit reconciliation discrepancies to Sales/Operations for resolution
Process write-offs for unresolved disputed balances
Finalize setup of new prepaid customer accounts
Accurately enter and track sales commission data
Respond to incoming phone calls, emails, and Microsoft Teams messages
Provide support to the Credit department as needed upon completion of prepaid tasks
Maintain accurate records and ensure data integrity across systems
Required Skills & Qualifications
Strong proficiency in Microsoft Office, especially Excel (testing required)
Excellent attention to detail and accuracy
Strong organizational and time management skills
Ability to multitask and prioritize competing responsibilities
Effective communication skills (written and verbal)
Ability to work independently and collaboratively across departments
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