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Office Manager – Customer Service & Sales Support

Vicksburg, MS 39180

Posted: 08/21/2025 Job Number: 49200786 Pay Rate: $50000-70000 / year

Job Description

Office Manager – Customer Service & Sales SupportVicksburg, MS | Direct Hire | Competitive Salary: $62,400–$72,800 (DOE)Monday–Friday | Full-Time | On-site
Are you an energetic and organized multitasker who thrives in a fast-paced, people-first environment? Join our team in Vicksburg, MS, as an Office Manager, where your skills in customer service, sales support, and team leadership will make a daily impact. We’re looking for someone outgoing, dependable, and committed to growing with us for the long haul—not a short-term job seeker.

This is an on-site role supporting a long-standing team with strong military and industrial customer ties. Local candidates or those within 60 minutes (e.g., Clinton, Madison, Jackson) strongly encouraged to apply.
Why This Role Is Different:
  • Work closely with our Operations & Sales Managers
  • Oversee and support a 2–3 person inside sales and customer service team
  • Be the “go-to” person for all things admin, billing, order processing, collections, and customer support
  • Make your mark in a dynamic, collaborative environment where no two days are the same
  • Be part of a company that values personality as much as performance
Key Responsibilities:
  • Provide administrative and inside sales support to site leadership and sales team
  • Lead and support a small office/customer service team (including hiring and training)
  • Coordinate customer orders, billing, and collections with internal teams
  • Resolve customer issues with patience, empathy, and a solutions-focused mindset
  • Act as liaison between departments, including sales, accounting, and operations
  • Maintain pricing logs, government files, inventory records, and sales reports
  • Stay organized while wearing many hats—multitasking is your superpower!
What We’re Looking For:
  • 4+ years of office/administrative experience; 2+ years in a supervisory role preferred
  • Strong communication and organizational skills
  • Experience with order entry, billing, AR follow-up, or light collections
  • Customer-focused with a calm, solutions-first mindset
  • Comfortable navigating corporate systems and multiple departments
  • Someone who enjoys helping others and being a central point of contact
  • Forklift and/or tractor trailer experience a plus—but not required
Education & Skills:
  • High school diploma or GED required; additional education a plus
  • Computer-savvy (MS Office, billing/order systems, ERP/CRM preferred)
  • Strong written and verbal communication skills
  • Excellent problem-solving and time-management abilities
Work Environment:
  • Professional, collaborative team of ~20 on-site staff
  • Work closely with sales, warehouse, and corporate departments
  • Full-time, stable, direct-hire role with long-term opportunity
Apply now to be considered for our next round of interviews. We’re excited to meet candidates who are ready to make an impact and build a lasting career with us.

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About Vicksburg, MS

Ready to embark on an exciting career journey in the vibrant area surrounding Vicksburg, Mississippi? This charming region, known for its rich history and picturesque landscapes, offers job seekers a blend of professional growth and Southern charm. From exploring the historic Vicksburg National Military Park to savoring mouthwatering Southern cuisine at local favorites like Rusty's River Front Grill, there is something for everyone in this bustling area. Don't miss the chance to catch a performance at the Strand Theatre or marvel at the impressive art collections at the Attic Gallery. With numerous job opportunities and a welcoming community, Vicksburg is the perfect place to take the next step in your career. Unlock your potential and discover all that this enchanting region has to offer!