Office Services Supervisor – Legal Services
Location: Miami, FL 33131
Pay Rate: $28.00 per hour
Schedule: Full-Time | Monday–Friday
Lead Office Services in a Premier Legal Environment
PRT Staffing is seeking an experienced Office Services Supervisor to oversee the daily operations of a professional legal office in downtown Miami. This is an excellent opportunity for an experienced office services professional with leadership experience who enjoys managing a team while remaining actively involved in daily operations.
This is a hands-on leadership role supporting a fast-paced legal environment. The ideal candidate will have previous law firm experience, outstanding customer service skills, and experience supervising office services staff.
Position Summary
As the Office Services Supervisor, you'll oversee the daily workflow of the Office Services Center while providing hands-on support for document production, mail services, hospitality, reception coverage, and customer requests. You'll ensure exceptional service delivery while leading a small team in a high-profile legal environment.
Key Responsibilities
Leadership & Operations
• Supervise and support a team of three Office Services employees
• Coordinate daily workflow and prioritize incoming service requests
• Train, coach, and mentor team members
• Ensure service quality, productivity, and customer satisfaction
• Monitor daily operations and identify opportunities for process improvements
Office Services
• Manage high-volume copy, print, scanning, and document production requests
• Operate and troubleshoot Ricoh copiers and multifunction devices
• Process incoming and outgoing mail, overnight packages, and courier services
• Coordinate conference room hospitality, including food and beverage requests
• Assist with conference room setup
• Provide backup reception coverage as needed
• Coordinate incoming work requests with onsite staff
• Maintain office equipment and supply inventories
• Ensure confidential legal documents are handled accurately and securely
Qualifications
Required
• High School Diploma or GED
• Minimum 3–5 years of professional office services, legal support, hospitality, or business operations experience
• Minimum 2 years of supervisory or management experience
• Strong customer service and communication skills
• Microsoft Office proficiency (Outlook, Word, Excel)
• Excellent organizational and time management skills
• Strong technical aptitude and ability to learn office technologies
• Ability to manage multiple priorities in a fast-paced environment
Preferred
• Previous law firm or legal office experience
• Experience supervising office services or mailroom operations
• Copy, print, and document production experience
• Experience with shipping, receiving, and overnight courier services
• Hospitality or conference services experience
• Experience operating Ricoh multifunction printers and copiers
Please Note: This is not a legal assistant, paralegal, or attorney position.
If you're an experienced office services professional with leadership experience and a passion for delivering exceptional service in a legal environment, we'd love to hear from you. Apply today!
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